Building practical dental intelligence

IntelliDent exists so dental practices get the same caliber of AI that powers leading enterprises, without an engineering team on staff.

We focus on the dental front desk: answering calls, booking appointments, and getting clinical questions to your team — not on replacing clinical judgement.

24/7

Voice coverage after hours

AU

Application data hosted in Australian AWS regions

Admin

Administrative work only, never clinical advice

Sample

Ask sales for live practice counts

Mission

Empower every dental practice with AI that automates administrative burden, improves patient access, and unlocks growth regardless of practice size.

Vision

A world where dental professionals spend less time on the phone tree and more time on care, with patients getting instant help at every touchpoint.

Values

Patient-first design

Every feature starts with the patient experience. Technology should enhance the human touch, never replace it.

Privacy by design

Patient information is sensitive information under the Privacy Act. We host application data in Australia, publish every provider that processes it, and tell callers they are speaking with an AI on a recorded call.

Continuous innovation

We invest in R&D to bring current AI capabilities to dental practices without hype cycles.

Partnership mindset

We succeed when our customers succeed. Every practice we serve helps shape the product.

Accessibility and inclusion

AI-powered dental care should be available to all communities. We design for diverse practices, patients, and languages.

Operational excellence

We hold ourselves to the same precision and reliability that dental professionals bring to patient care.

Built for Australian privacy obligations

Your practice is accountable for patient information under the Privacy Act 1988 and the Australian Privacy Principles. We are built so that is straightforward, and we say plainly what we do and do not do.

Australian hosting

Application data is stored in Australian AWS regions and encrypted in transit and at rest.

Overseas processing, named

Calls and AI replies use providers such as Twilio, OpenAI and Anthropic that process data overseas. Every one is listed on our Subprocessors page.

Callers are told

Every recorded call opens by telling the caller they are speaking with an AI assistant and that the call is recorded and transcribed.

Administrative only

Our agents book, reschedule and take messages. They do not diagnose, advise on treatment, or quote what a health fund will pay. Life-threatening calls are directed to 000.

Your data stays yours

You own your customer data. We do not use it to train AI models, and you can export or delete it.

Access is scoped

Staff see only their own organisation data, limited by role, with sensitive actions audit-logged.

IntelliDent does not currently hold HIPAA, SOC 2 or ISO 27001 certification. Ask us for our current security information and we will send it. Read our Trust page or see the providers we use.

Talk with the team

If you run a practice and want to see IntelliDent live, we would love to connect.