Last updated: May 19, 2026
Effective date: May 19, 2026
These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and IntelliDent AI Inc. (“IntelliDent,” “we,” “us,” or “our”) governing your access to and use of the IntelliDent AI platform, including all associated services, features, content, and applications (collectively, the “Service”).
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you must not access or use the Service. If you are accepting these Terms on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms.
IntelliDent AI is a cloud-based artificial intelligence platform designed for dental practices and healthcare organizations. The Service provides AI-powered agents for patient communication, appointment scheduling, revenue cycle management, recall management, clinical documentation, and customer support automation.
The Service includes but is not limited to:
To use the Service, you must register for an account and provide accurate, complete, and current information. You must be at least 18 years old and have the legal capacity to enter into a binding agreement in your jurisdiction.
You are responsible for:
We reserve the right to suspend or terminate accounts that violate these Terms, contain false information, or are inactive for extended periods.
New accounts receive a 14-day free trial with limited access to platform features. Upon expiration of the trial period, you must select a paid subscription plan to continue using the Service, or your account will be deactivated.
Paid subscriptions are billed in advance on a monthly or annual basis depending on the plan selected. All fees are non-refundable except as expressly set forth in these Terms or as required by applicable law.
We reserve the right to modify our pricing with at least 30 days’ prior written notice. Price changes will take effect at the start of your next billing cycle following the notice period.
All fees are exclusive of applicable taxes (including VAT, GST, and sales tax). You are responsible for paying all taxes associated with your use of the Service, except for taxes on our net income.
You agree not to use the Service to:
The Service, including all software, algorithms, AI models, designs, text, graphics, logos, and trademarks, is the exclusive property of IntelliDent AI Inc. and is protected by international intellectual property laws. Nothing in these Terms grants you any right to use our trademarks, trade names, or brand features.
You retain all rights in the data, content, and materials you submit through the Service (“Customer Data”). By using the Service, you grant us a limited, non-exclusive license to process your Customer Data solely to provide and improve the Service.
You own the outputs generated by the Service using your data, subject to the underlying intellectual property rights. We make no warranties regarding the accuracy, completeness, or legal compliance of AI-generated content.
We do not use your Customer Data to train our AI models unless you explicitly opt in. Our AI providers are contractually bound to zero data retention policies for inference requests. Anonymized, aggregated usage data may be used to improve platform performance and reliability.
We strive to maintain 99.9% uptime for the Service. However, we do not guarantee uninterrupted access and are not liable for downtime resulting from:
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ORADENT AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.
OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
You agree to indemnify, defend, and hold harmless IntelliDent AI, its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney’s fees) arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.
Either party may terminate the subscription with 30 days’ written notice. We may immediately suspend or terminate your access if you breach these Terms. Upon termination:
Any dispute arising from these Terms shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration administered under the rules of the International Chamber of Commerce (ICC). The arbitration shall be conducted in English. Each party bears its own costs unless the arbitrator determines otherwise.
These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles. For users in the European Union, nothing in these Terms affects your rights under mandatory consumer protection laws of your country of residence.
We may update these Terms from time to time. We will notify you of material changes via email or through the Service at least 30 days before the changes take effect. Your continued use of the Service after the effective date constitutes your acceptance of the updated Terms.
For questions about these Terms, please contact us at: